Losing Customers Costs
More Than You Think
High acquisition costs, declining profitability, and unpredictable growth— when customers don’t come back, your business suffers.
5 Ways Customer Loss is Hurting Your Business:
01
Skyrocketing Acquisition Costs
Without strong customer retention, you're stuck in an expensive cycle of constantly replacing lost customers instead of building lasting revenue.
02
Plummeting Customer Lifetime Value
Churn forces you to spend more just to maintain revenue, making long-term profitability nearly impossible.
03
Lost Sales to Competitors
Slow response times, complex processes, and weak engagement push frustrated customers straight into the hands of your competition.
04
Abandoned Purchases
If customers struggle to find what they need, they leave without buying—and rarely return.
05
Shrinking Market Share
Competitors who prioritize customer retention will outpace you if you don’t take action.
Retention is the Key to Profitability
Sustainable growth isn’t just a goal—it’s a necessity. ​At Daruma, we help businesses like yours create effortless customer experiences that drive retention, increase revenue, and maximize profitability.
Why Leading Businesses Choose Daruma
Spend Smarter on Growth – Reduce reliance on costly new customer acquisition and scale efficiently.
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Increase Long-Term Revenue – Keep customers coming back, maximizing lifetime value and boosting profitability.
Gain a Competitive Edge – Deliver exceptional experiences that build loyalty and repeat business.
Secure Market Position – Strengthen customer relationships to drive consistent, sustainable growth.
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Our Solutions: Turn Customers into Lifelong Revenue Drivers
Your business thrives when customers return, refer others, and stay loyal. At Daruma, we help you eliminate friction, reduce customer effort, and maximize customer lifetime value using AI-driven insights and proven customer-first strategies. Our services are designed to optimize every stage of the customer journey—so you can increase revenue, lower acquisition costs, and build lasting relationships.
Real Results from Daruma Clients
Working with Daruma was a game-changer. They challenged us to take an honest look at our customer strategy, which led to a transformation we never expected. We started small by evaluating our customer journey but quickly realized we needed more than a DIY approach. Through their Fractional CXO program, we learned how to build a business that truly puts the customer at the center of everything we do. Now, our revenue is growing steadily, and we’ve never been more confident in our strategy.
Deborah R. Managing Partner of PNM, LLC
Frustrated by rising acquisition costs and unpredictable revenue losses?
Unlock Sustainable Growth: Drive Revenue, Boost Profitability, and Build Loyal Customers with a Frictionless Experience.
As a second-stage company, struggling with high customer acquisition costs and low repeat purchase rates can be both frustrating and financially draining. At Daruma, we understand that sustainable growth comes from putting your customers first. Our AI-powered, customer-first strategies are designed to reduce customer effort, eliminate friction, and maximize customer lifetime value. By aligning every aspect of your business with the needs of your customers, we help you drive revenue, increase profitability, and create lasting customer relationships. Partner with Daruma and turn unpredictability into a streamlined path to growth and long-term success.
Schedule a call with us today to begin optimizing your growth.