Here's how we can help you.
At Daruma, we believe that sustainable growth isn’t just about acquiring more customers—it’s about keeping the ones you have. Whether you need to optimize your customer experience, maximize profitability, or gain expert strategic guidance, our tailored services ensure your business thrives.
Book a call today to start turning your customers into lifelong advocates.
01
Growth & Profitability Acceleration
Maximize customer lifetime value, increase repeat purchases, and scale profitably.
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Customer Acquisition Value Analysis – Assess the effectiveness of your customer acquisition strategy and optimize for higher ROI.
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Customer Lifetime Value Audit – Gain deep insights into how much revenue your customers generate over time and strategies to increase their long-term value.
02
Customer Effort & Journey Optimization
Optimize every interaction to reduce friction, improve retention, and enhance customer satisfaction.
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AI/Chatbot Readiness Assessment – Evaluate your readiness for AI-driven customer interactions, ensuring seamless automation that enhances—not hinders—the customer experience.
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Customer Effort Audit – Identify and eliminate the friction points that cause frustration and drive customers away.
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Lost Opportunity Assessment – Uncover hidden gaps in your customer experience that lead to abandoned sales, lost conversions, and declining retention.
03
Strategic Leadership & Coaching
Gain expert guidance to integrate customer-centricity into your business strategy for sustainable success.
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Fractional Chief Experience Officer Services – Access executive-level expertise to embed customer-first strategies into your business without hiring a full-time CXO.
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Small Group Mentor Accelerator – Join an exclusive cohort of business leaders focused on mastering customer retention and growth strategies.
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Customer-First Strategy Mastermind – A high-impact mastermind for business owners seeking to implement customer-centric strategies that drive revenue and loyalty.
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Customer Journey Design Thinking Workshop – A hands-on session to map out and improve your customer journey, reducing effort and maximizing satisfaction.